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GB1671 - Officer-Branch Procedures

Business Unit: Support Groups
Division: Operations
Department: Consumer Operations
Contract Type: Full Time
Area/Branches: Al-Saleh Building
Closing Date: 02-Apr-2016

About Gulf Bank

Gulf Bank was established in 1960 and has since progressed to becoming an industry-leading financial services provider complemented by a large network of 55 branches strategically positioned in key locations across Kuwait.

The main groups of the Bank are Consumer Banking, Corporate Banking, International Banking and Treasury.

Job Purpose:

Responsible for executing operational activities and creating reports related to: PAMA, Dormant Unclaimed accounts, Tellers Cash Allowances, GB staff transactions & Daily/Monthly & quarterly reports. Communicate with branches for query resolution.

Accountabilities:

1.     PAMA Affairs:

  • Prepare letter for PAMA advising on a/c closure and fund transfer. Execute hold on deceased a/c in case of existing loan/ card needs to be settled.  
  • Track and follow-up responses with departments / units.

2.    Daily, Monthly &Quarterly reports :

a)        Daily reports amendments’ :

  • Receive daily : KYC,Youth & Ci-net reports for ID update

b)        Dormant –Unclaimed accounts ( Daily/Monthly ):

  • Print daily activated dormant accounts report from BO system , and check against branches/departments documents signed by customers  Follow up with IT & Mail dept. in order to print & send monthly notification letters for: Non active accounts which will be dormant in 2 mts & Unclaimed accounts which will be closed in 2 mts 

c)         Charity Accounts Reporting:

  • Actively engage with IT operations, MAK assistant, for preparing a Charity accounts report on monthly basis.

d)        Al Amil Report to Central Bank of Kuwait:

  • Generates Al Amil report on monthly basis to be submitted to CBK through proper channels. 

e)        Tellers’ Cash Allowance Report:

  • Prepare cash teller’s transaction report on quarterly basis for cash allowance calculation purpose.

3.    GB staff accounts transactions:

  • Change ex staff account types, and close staff account as per HR request

4.    Branch Communications & Query Resolution:

  • Communicate necessary instructions to branches as requested.  
  • Circulate policy, procedure and system amendments’ once implemented
Education, Knowledge, Experience and Skills:

a)  Education / Qualifications:

Diploma / Degree in commerce or related field 

b)  Knowledge:

  • AML and CBK regulations.
  • Process and procedure drafting
  • Sound Banking Operations knowledge  

c)  Experience:

  • Minimum  2-3 years in similar job/ task
  • Sound knowledge in bank processes, procedures and policy formulation and operations.  

d) Generic & Specific Skills:

  • Excellent command in English/Arabic

    (spoken & written)

  • Analytical thinking and problem solver 

  • Organized thought process

  • Should have flair for policy process & procedures documentation

  • Coordination skills between cross functional teams

  • Advanced computer skills

Note: you will be required to attach the following:
1. Resume / CV
 

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