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GB1685 - Internal Communications Officer - Job Details

GB1685 - Internal Communications Officer

Business Unit: Support Groups
Division: Human Resources
Department: Internal Communications
Contract Type: Full Time
Area/Branches: Al-Saleh Building
Closing Date: 02-May-2016

About Gulf Bank

Gulf Bank was established in 1960 and has since progressed to becoming an industry-leading financial services provider complemented by a large network of 55 branches strategically positioned in key locations across Kuwait.

The main groups of the Bank are Consumer Banking, Corporate Banking, International Banking and Treasury.

Job Purpose:

To support all internal communication initiatives, leading in particular on online/social media areas



  • Work effectively with external suppliers and internal customers, particularly Marketing, to deliver world class activities/events and ceremonies such as and not limited to open day, job fairs, town halls etc:
  • Ensure Gulf Bank’s brand pervades all events

Employee engagement:

  • Create, promote and drive activity through a Bank Wide social media channel (Yammer) in line with Bank initiatives, employee engagement.  Ensure activity and messages conform to bank culture and codes of good conduct
  • Coordinate the preparation of brochures, invites, agendas etc.
  • Manage the preparation of awards and certificates
  • Administer employee engagement surveys - ensuring clear message delivery on the survey’s purpose
  • Process and present survey outcomes

Channel Management/ Maintenance:

  • Lead on Social media initiatives and online development programs.
  • Manage the Gulf Bank Intranet
  • Support, with marketing and Talent Acquisition the management of the Linkedin Career page
  • Conduct monthly audits of both Yammer and the Intranet to ensure relevance, updating and compliance

Generic Accountabilities:

Corporate governance & compliance:

Work fully within:
-  risk policies and procedures
-  all compliance regulations including AML compliance

Education, Knowledge, Experience and Skills:

Education / Qualifications: 

  • Bachelor’s Degree in Marketing/ Mass Communication/  or equivalent certification. 


  • Good knowledge of HR practices, Organizational development and employee engagement, employee communication and knowledge of the local & regional best practices for Corporate Internal Communication.


  • 1 – 2 years experience in communications/PR

Generic & Specific Skills:

  • Excellent Communication
  • Customer Service Orientation
  • Project Management skills
  • Bilingual in Arabic & English
  • Proficient in IT (MS Office & AML software)
Note: you will be required to attach the following:
1. Resume / CV

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