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GB1713 - Officer-PIFSS & MGRP Services - Job Details

GB1713 - Officer-PIFSS & MGRP Services

Business Unit: Support Groups
Division: Human Resources
Department: Talent Acquisition
Contract Type: Full Time
Area/Branches: Al-Saleh Building
Closing Date: 31-Aug-2016

About Gulf Bank

Gulf Bank was established in 1960 and has since progressed to becoming an industry-leading financial services provider complemented by a large network of 55 branches strategically positioned in key locations across Kuwait.

The main groups of the Bank are Consumer Banking, Corporate Banking, International Banking and Treasury.

Job Purpose:

To provide appropriate assistance to Kuwaiti and GCC nationals working in the bank to by ensuring adequate registration in Social Security and Social Allowance.


Employee Registration:

  1. Check all documents are received for the registration of Kuwaiti and GCC national from PIFSS of the newly recruited employees
  2. Assist all newly hired Kuwaiti nationals in registration with the Social Allowance Department
  3. Coordinate with the immigration department to ensure that all new recruits are registered in the ministry of social affairs and labor

 Government Relations:

  1.  Assist the Senior Manager in preparing monthly reports reflecting new hires, promotions, resignations / terminations for Social Security (PIFSS)
  2. Review documents and mails from PIFSS, Social Allowance Department and take necessary action and approvals from the Senior Manager

Handling Complaints:

  1. Handle all complaints from Kuwaiti and GCC employees and ensure proper co-ordination with PIFSS / Social Allowance Department for receiving all benefits as per the government policies

  2. Communicate with both parties until the benefits are received from PISS / Social Allowance Department

Education, Knowledge, Experience and Skills:

Education / Qualifications: 

  • Diploma in public administration/Office management/ Customer Service/Human Resources 


  • Sound knowledge of issues relating to Social Security & Social Allowance in Kuwait


  • 2 – 3 years of experience in a similar position and job role

Generic & Specific Skills

  • MS Office Proficient
  • Bilingual in Arabic and English
  • Good Communications Skills
  • Customer Service orientation
  • Interpersonal Skills
  • Organizational Skills
Note: you will be required to attach the following:
1. Resume / CV

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