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GB1728 - Campaign & Promotion Officer

Business Unit: Consumer Banking
Division: Card Products
Department: Product, Mobile & Loyalty
Contract Type: Full Time
Area/Branches: Al-Saleh Building
Closing Date: 27-Aug-2016

About Gulf Bank

Gulf Bank was established in 1960 and has since progressed to becoming an industry-leading financial services provider complemented by a large network of 55 branches strategically positioned in key locations across Kuwait.

The main groups of the Bank are Consumer Banking, Corporate Banking, International Banking and Treasury.

Job Purpose:

To provide comprehensive assistance for cards Products & Campaigns initiatives

  • Provide comprehensive assistance for in setup of the operational activities of cards products & Campaigns.
  • Coordinate with Marketing to ensure targeted launch and widespread exposure for product consumption.
  • Assist in developing cards campaigns to generate interest and achieve cards budget.
  • Assist in preparing the required training material on all cards and cards program.
  • Efficiently respond to customer queries
  • Provide feedback on the performance & efficient functioning of cards products software.
  • Document the training materials & ongoing related communications

Generic Accountabilities:

  • Corporate governance & AML compliance: Work fully within risk policies & procedures AML and all compliance regulations
Education, Knowledge, Experience and Skills:
  • Education / Qualifications: Bachelors degree in Administration / Sales & Marketing/Business
  • Knowledge: Knowledge of Consumer Banking products and services; understanding of Cards Products. Knowledge of regional business trends and local market.
  • Experience: 1 - 2 years relevant experience (preferably in Financial Services / Marketing team)
  • Generic & Specific Skills:
    • Good Communication skills
    • Analytical skills
    • Bilingual in Arabic & English
    • Customer Service orientation
    • Excellent PC Skills (MS Office)
    • Interpersonal Skills
Note: you will be required to attach the following:
1. Resume / CV

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