Processing: Initiate processing of LC, LG, Collection & Bills in the system to generate LC/LG Instrument / Arrival notifications and / or refusal advices to correspondent for discrepant documents and thereby obtain accurate financial data related to LC/LG/Coll and documents.
Settlement Processing: Process settlement of collection, bills & claims following approved policies and procedures and ensuring approval according to credit delegation.
Data Entry: Clear outstanding entries in Nostro accounts and close utilized LG/LCs on the system, so that data is well organized.
Customer Relations: Attend customer queries and respond with required information, ensuring adequate closure for all related queries.
Document Management: Release documents to customer by acknowledgment of receipt and maintain adequate follow-up with customers on discrepant documents concerning their refusal / acceptance of documents.
Operational Compliance: Adhere to the directives of Line Manager.
Corporate Governance: Follow all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner.
Risk Management: Conform to risk policies and procedures to minimize the error ratios and customer frauds.
AML Compliance: Comply with AML and other policies. Ensure to stay updated on all existing rules and changes thereto.